Skip to main content
Production launch is the only part of this guide that can move real money. It requires the Square account owner, an Inventory workspace admin, the physical Terminal, and the counter operator to work through the same checklist.
A Production payment can incur Square processing fees. Get explicit approval for the seller, location, item, amount, card, operator, and refund owner before creating the checkout. Tuturuuu never runs this test automatically.

Launch gates

Do not skip a gate because the Sandbox test passed. Sandbox cannot prove the real seller, physical device, counter network, or receipt behavior.

Preflight checklist

Square owner

  • Legal business and bank details are complete in Square.
  • The intended selling location, currency, taxes, tips, and receipt settings are correct.
  • The Square application is in Production and authorizes this seller.
  • The owner approves one clearly named low-value test item and exact amount.
  • The owner decides whether and how the test will be refunded afterward.

Inventory admin

  • The Payments page shows Production.
  • Application, connection, webhook, and location checks are complete.
  • The selected location matches the owner’s intended counter.
  • The Production webhook has the required seven events and its test delivery returns 2xx.
  • Catalog links, price, currency, tax, and stock are reviewed.
  • The intended Storefront uses Square Terminal checkout.

Counter operator

  • The Terminal is powered, charged, updated, and loaded with receipt paper.
  • Wi-Fi or Ethernet is stable and does not require a browser sign-in page.
  • A backup connection and Square login are available if the network fails.
  • The operator knows not to retry an uncertain payment.

Pair the physical Terminal

1

Open the Production setup

In the correct workspace, open Payments → Connect & set up → Square POS and select Production. Choose Edit Square settings, then open Location & terminal. The dialog separates physical Production pairing from the Sandbox simulator route and presents the four pairing steps in order.
2

Choose the location and name the counter

In step 1, choose the Square location that will receive this counter’s in-person payments. In step 2, use a durable name such as Front counter, Convention booth A, or Warehouse pickup.The name should tell support which physical Terminal is receiving an order.
3

Create the pairing code in Tuturuuu

Choose Create pairing code. Tuturuuu asks Square’s Devices API for a code with product type TERMINAL_API at the selected location.
Do not create a generic device code in Square Dashboard. Dashboard codes are not compatible with Terminal API Connected Mode.
4

Enter the code on the Terminal

Tuturuuu displays the code and its exact expiry. On the physical Terminal sign-in screen, choose Use a device code, then enter the code before it expires. If it expires, generate a new code in Tuturuuu; do not keep retrying the old one.
5

Wait for paired status

Square sends device.code.paired. In step 4, choose Refresh terminals, select the newly paired Terminal, and choose Save as default terminal. The Production setup should now show 5/5 checks complete.
Square’s official pairing sequence is documented in Connect a Square Terminal to a POS application.

Activate the selling path

  1. Open Storefronts in Inventory and select the intended storefront.
  2. Confirm it belongs to the same workspace as the Square connection.
  3. Select Square Terminal checkout mode.
  4. Publish only the approved listings and bundles.
  5. Place one non-payment test cart and verify the name, variant, quantity, tax, discount, currency, and total.
  6. Keep Payments → Test & verify, Square Payments, and the physical Terminal visible during the first sale.
When a ready Square Terminal storefront submits checkout, Tuturuuu reserves the stock and dispatches the Square order and Terminal checkout. If a reserved row still needs operator action, the Commerce surface can send or cancel that same checkout. Never create a replacement order until the existing one is reconciled.

Run one controlled live sale

1

Read the approval aloud

Confirm the seller, location, item, quantity, amount, currency, card owner, operator, and refund decision. Stop if any detail differs from the owner’s approval.
2

Record the starting evidence

Write down the product’s available stock, the Tuturuuu time, and the intended total. Open Square Payments before submitting the checkout.
3

Submit exactly once

Submit the Storefront checkout once. Wait for the itemized request on the selected Terminal. Do not double-click, reload into another order, or send a second request while the status is pending.
4

Complete the card-present payment

Use the owner-approved card and follow the Terminal prompts. Capture the printed or digital receipt according to the store’s policy.
5

Match both systems

Compare the amount, currency, location, status, Square order ID, Terminal checkout ID, payment ID, and receipt evidence in Tuturuuu and Square.
6

Verify stock and finance exactly once

The checkout should be completed, its reservation consumed, available stock reduced once, and the finance sale recorded at most once. A duplicate webhook delivery must not repeat any of those changes.
7

Apply the approved refund decision

If the owner planned to reverse the test, use the store’s normal approved Square refund process and reconcile the refund in both systems. Do not make a second charge to offset an uncertain first charge.

First-sale evidence

Go/no-go decision

The counter is no-go when any of these are true:
  • the Production environment or seller is uncertain;
  • the location, device, price, currency, or tax is wrong;
  • the webhook test is not accepted;
  • the Terminal is offline or shows a different account;
  • the prior checkout is still pending or its payment result is unknown;
  • stock or finance changed more than once;
  • staff do not know who owns reconciliation and refunds.
Follow the troubleshooting guide before accepting another order.

Counter handoff message

Copy this into the customer’s Discord channel and replace the brackets:
After launch, give counter staff the operations and verification guide.